Shipping policy
Shipping Policy
Order Processing Time We process orders within 3-5 business days (excluding weekends and holidays). You will receive a notification once your order has shipped.
Domestic Shipping Rates and Estimates Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Time
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Standard Shipping: 4-6 business days
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Express Shipping: 1-3 business days
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Overnight Shipping: Order must be placed by 2 PM EST to guarantee overnight shipping
International Shipping We offer international shipping to select countries. Shipping charges and delivery times will vary based on location. Please note that customers are responsible for any customs and import taxes that may apply.
Order Tracking You will receive a tracking number once your order has been shipped. You can track your order using the link provided in the shipping confirmation email.
Shipping to P.O. Boxes We currently do not ship to P.O. Boxes or APO/FPO addresses.
Shipping Restrictions We are unable to ship to certain countries due to legal restrictions or carrier limitations. If your country is not listed at checkout, unfortunately, we cannot ship to that location at this time.
Shipping Delays Occasionally, we may experience delays beyond our control. We appreciate your patience and understanding.
Lost or Damaged Packages If your order is lost or damaged during shipping, please contact us immediately at info@fonsecaproseries.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.